Privacy Policy
Website Privacy Policy www.laira.gr
The protection of your personal data is important to us. This Privacy Policy (hereinafter "Policy") concerns the conditions for the collection, storage and use of your personal information by our company when you visit, register or use the website www.laira.gr provided that you are a natural person. For any question do not hesitate to contact us.
1. A few words about the website www.laira.gr
The website www.laira.gr is the website of EVANGELOS MICHAIL HATZILAMPROU (hereinafter "Company").
The personal data you provide to us during your navigation are subject to processing and will be kept in a file under the responsibility of the Company.
2. What is personal data?
The term "personal data", as used in this Policy, refers to information of natural persons, whether individuals or professionals, such as name, postal address, e-mail address, telephone number, credit card details, etc., which can be used to identify a website visitor, hereinafter "Personal Data or Data".
3. What is Personal Data Processing?
Processing of Personal Data is the collection, registration, organization, storage, adaptation, alteration, retrieval, information search, use, transmission to third parties, dissemination, association, combination, restriction, deletion and destruction of Personal Data of natural persons.
4. What Data do we collect about you?
A) When visiting and navigating our website:
We do not collect your Data, except what is collected by the cookies that you have allowed to be used with your consent, which are detailed in the Cookies Policy.
B) The website uses Google Analytics (GA) to track user activity. We use this data to determine the number of people using our website, to better understand how they find and use our websites, and to see their journey through the website.
Although GA records data such as your geographic location, device, web browser and operating system, none of this information makes you personally identifiable to us. GA also records your computer's IP address, which could be used to identify you, but Google does not give us access to this. We consider Google to be a third party data processor.
GA uses cookies, details of which can be found in the Google Developer Guides. For your information, our website uses GA's analytics.js application.
Disabling cookies in your browser will prevent GA from tracking any part of your visit to pages within this website.
We collect information about you during the payment process in our store.
What we collect and store
While you visit our website, we will monitor:
Products you've viewed: we'll use this to show you, for example, products you've recently viewed
Location, IP address and browser type: we will use this for purposes such as estimating taxes and shipping.
Shipping address: we will ask you to enter it so that we can, for example, calculate the shipping costs before you place an order and send the order to you!
We will also use cookies to track the contents of your shopping cart while you browse our website.
When you purchase from us, we will ask you to provide information such as your name, billing address, shipping address, email address, phone number, credit card/payment information, and optional account information such as name username and password. We will use this information for purposes such as:
To send you information about your account and order
To respond to your requests, including refunds and complaints
To process payments and prevent fraud
To create your account for our store
To comply with any legal obligations we have, such as calculating taxes
Improving our store's offerings
To send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to complete the checkout for future orders.
In general, we store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.
We will also save comments or reviews if you choose to leave them.
Who on our team has access
Our team members have access to the information you provide us. For example, both managers and store managers have access to:
Order information, such as what was purchased, when it was purchased, and where it should be shipped, and
Customer information, such as your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process returns and support you.
What we share with others
We share information with third parties that help us provide you with our store orders and services, for example.
Payments
We accept payments through Vival Payments. When processing payments, some of your data will be transmitted to PayPal, including information needed to process or support the payment, such as the purchase total and billing information.
Refer to Viva Wallet Privacy Policy for more details.
5. For what purpose do we process your data?
We collect your Data exclusively for the purposes of the services provided by the website www.laira.gr and in particular for a) monitoring the website traffic b) our communication with you in the information you provide through the contact form c) compliance with the obligations imposed by the applicable legislation.
6. What is the legal basis for processing your Data by the Company?
The processing of the data of the users of the website takes place either in the context of the services offered, or is based on the consent of the user himself.
For your Data related to the use of Cookies, the legality of their processing is based on your consent. For more information about the Cookies Policy see here.
7. Who are the recipients of your Data?
Recipients of the Data are the absolutely necessary personnel of the Company, who are committed to confidentiality and the companies cooperating with us, which process your Data as Processors on our behalf and in accordance with our orders.
In addition, we may share or disclose your Data when expressly requested by you or when required by law.
8. How do we ensure that Processors respect your Personal Data?
The Performers have agreed and contractually committed to the Company:
- to maintain confidentiality,
- not to send Data to third parties without the Company's permission,
- to take appropriate security measures,
- to comply with the legal framework for the protection of personal data and in particular the GDPR Regulation.
9. Do we send your Data abroad?
We do not send your Data outside of Greece. Your Personal Data is stored and processed only in Greece.
10. When do we delete your Data?
We delete the Data collected by Cookies in accordance with the Cookies Policy.
11. Is your Data secure?
We are committed to safeguarding your Personal Data. We have taken appropriate organizational and technical measures to secure and protect your Data from any form of accidental or unlawful processing.
These measures are reviewed and amended when deemed necessary.
The processing of your Data in any way is permitted only to persons authorized by us, our employees and partners exclusively for the above mentioned purposes (see answer to question number 5).
12. What are your rights?
You have got right of access to your personal data.
This means that you have the right to be informed by us if we are processing your Data. If we process your Data, you can ask to be informed about the purpose of the processing, the type of your Data we keep, to whom we give it, how long we store it, whether automated decision-making takes place, but also about your other rights, such as correction, deletion of data, restriction of processing and filing a complaint with the Personal Data Protection Authority.
You have got right of rectification inaccurate personal data.
If you find that there is an error in your Data you can submit a request to us to correct it (eg correct a name or update a change of telephone number).
You have got right to erasure/right to be forgotten.
You can ask us to delete your data if it is no longer necessary for the aforementioned processing purposes or you wish to withdraw your consent in the event that this is the only legal basis.
You have got right of portability of your Data.
You can ask us to receive the Data you have provided in readable form or ask us to pass it on to another controller.
You have a right restriction of processing.
You can ask us to restrict the processing of your Data pending the consideration of your objections to the processing.
You have got right to object in the processing of your Data.
You can object to the processing of your Data or withdraw your consent and we will stop processing your Data, unless there are other compelling and legitimate reasons that override your right.
14. How can you exercise your rights?
To exercise your rights, you can send us a relevant Request either to the postal address of the Company K. Karamanli 42, 60065, Platamonas Pieria, or to the email address hello@laira.gr with the title "Exercise of the right of access/correction/deletion/restriction / objection", or in the online contact form https://www.laira.gr/el/contact-us with a description of your Request and we will make sure to examine it and answer you as soon as possible.
15. When do we respond to your Requests?
We respond to your Requests free of charge without delay, and in any event within (1) one month of receiving your request. However, if your Request is complex or there are a large number of your Requests we will inform you within the month if we need to obtain an extension of another (2) two months within which we will respond to you.
If your Requests are manifestly unfounded or excessive in particular due to their repetitive nature, the Company may impose a reasonable fee, taking into account the administrative costs of providing the information or carrying out the requested action, or refuse to proceed with the Request .
16. Where can you contact for the progress of your Requests?
For more information you can call +30 23520 41036
17. Do we use automated decision-making/including profiling when processing your Data?
We do not make decisions, nor carry out profiling, based on automated processing of your Data.
"Cookies" are used on our website www.laira.gr, always after your information and consent.
18. Do we process Data of minors?
In general, we do not process data concerning children under the age of 16. If we find that we have collected Data from a child under the age of 16, we will delete that data as soon as possible.
19. What is the applicable law when we process your Data?
We process your Data in accordance with the General Regulation for the Protection of Personal Data 2016/679/EU, and in general the applicable national and European legislative and regulatory framework for the protection of personal data.
20. Where can you go if we breach applicable data protection law?
You have the right to submit a complaint to the Personal Data Protection Authority (postal address Kifisias 1-3, P.K. 115 23, Athens, tel. 210. 6475600, e-mail address (e-mail) contact@dpa.gr ), if you consider that the processing of your Personal Data violates the applicable national and regulatory legal framework for the protection of personal data.
21. How will you be informed of any changes to this Policy?
We will update this Policy whenever necessary. If there are material changes to the Policy or the way we use your Personal Data, we will notify you either by posting a notice in a prominent place before the changes take effect or by any other convenient means. We encourage you to periodically read this Policy to know how your Data is protected
The Company is the Controller of the Data it processes. Our address is K. Karamanli 42, 60065, Platamonas Pieria, contact phone: 2352041036, e-mail address: e-mail hello@laira.gr.
If you wish to contact us for any issue related to the processing of your Data and the exercise of your rights, you can contact the Company's Data Protection Officer (DPO) at +30 23520 41036 or at the email address hello @laira.gr
